Business Analyst

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).

At Services Digitalization Unit, we deliver seamless technology experiences to Nokia employees and external users across the world. Together, we drive Services digital journey to increase the company’s performance and competitiveness. If you’re a hands-on technologist who wants to make an impact, come join us!

What you will learn and contribute to

Are you passionate about solving problem and improving user experience?
As part of our team, you will be responsible for:

• Analyzing the business structure to determine how it operates and understand its objectives
• Identifying any limitation with the current business model
• Define design options, analyze value and recommend solution
• Developing comprehensive end-to-end (E2E) test cases at the application and multi-application levels
• Evaluating the solution, assessing limitations and recommending actions to increase the value

A strong business analysis methodology and the ability to work with individuals at all levels of the organization as well as external vendors is required to:

Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with development, program team and user community;

• Carry out interviews to gather customer requirements via workshops, questionnaires, workflow storyboards, use cases
• Elicit stakeholders requirements into functional & non-functional requirements in a clear manner that is comprehensible to developers/project team
• Communicate changes, enhancements, and modifications of stakeholder requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood
• Demonstrate key functionalities to Key users after completion of development

Your skills and experience

To be a perfect candidate to this role you have:

• Ability to exercise independent judgement
• Excellent listening, interpersonal, written and oral communication skills
• Excellent analytical skills with evidence-based approach
• 5 + years of Business Analyst IT application within Agile Framework (experience in SCRUM, SaFe and Kanban would be a plus)
• Knowledge of BABOK is a plus
• Highly self-motivated and ability to prioritize and execute tasks under pressure

 What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. The Digitalization Unit is covering a large spectrum of domains and roles providing great opportunities to evolve in diverse programs or functions.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.